Order confirmation letter
If you need a confirmation letter on your bank account, you can order it online and save your time.
You may input all the necessary information on our webpage and just pick up your letter in your branch once it is ready.
How it works
- Go directly to Bank online at our homepage.
- Press Order your confirmation letter.
- Enter your name and surname
- Choose the type of your account: card or current
- Enter your account number or last 8 digits of your card number
- Choose your branch
- Precise the information you want to be indicated in the letter
- Enter your mobile phone number
- Pay service fee.
- To pick up your letter please address the teller at your branch with your ID (chose Online sifarişlər - Online kart at the queue management system).
- You can make an appointment in advance by our R@ndevu service and save your time at the branch.
When my letter will be ready?
If there are no discrepancies in the information provided, your confirmation letter will be ready in the following timeframes:
- If the order is placed before 14:00 of the working day, the letter will be ready after 10:00 on the next working day
- If the order is placed after 14:00 of the working day, the letter will be ready after 14:00 on the next working day
- If the order is placed on the non-working day, the letter will be ready after 14:00 on the next working day
If there are discrepancies in the information provided our customer representative will contact you.